Acceptable Use Policy

Last updated 30 September 2026

Legitimate interest

Add only properties you own, manage, service, or otherwise have a legitimate business reason to monitor. PropNotice is not a surveillance tool for tracking individuals or unrelated buildings.

Prohibited

• Harassing, intimidating or retaliating against tenants, occupants or complainants.
• Using complaint data to identify or target the person who made a complaint.
• Bulk re-publication or resale of source data in breach of the originating agency's terms.
• Uploading malware, or content you have no right to store or share.
• Sharing secure work-order links beyond the contractor performing the work.
• Attempting to access another organization's data, or probing the service for vulnerabilities without written authorisation.
• Automated scraping of the application, or use that degrades service for others.

Security research

We welcome good-faith vulnerability reports. Report them to help@propnotice.com with enough detail to reproduce the issue, and give us 90 days to remediate before disclosing publicly.

If you follow this policy we will not pursue legal action against you for the research, and we will tell you when the issue is fixed. Staying within it means: test only against accounts and properties that are yours; do not access, modify or retain anybody else's data; stop as soon as you have confirmed a vulnerability rather than exploring how far it goes; do not degrade the service for other users, including by automated scanning at volume; and do not use social engineering or physical intrusion. We do not operate a paid bug bounty.

Enforcement

We may suspend access for conduct that violates this policy, prioritising notice where it is safe and lawful to give it.